NDIS marketing strategies that can help you connect with NDIS participants in your area.
Our NDIS marketing services go beyond the screen. We combine digital campaigns with real-world opportunities to help you connect directly with participants, support coordinators, and the wider community.
Get in front of participants looking for your services
We help to connect you with participants in your area
Our team help you build brand awareness and credibility
We’ve worked with enough NDIS providers to know the space is crowded — and that makes standing out even more difficult. The most important part of marketing your business is discovering what makes your business unique. What is it that you offer participants? What makes your services different? We start by deep diving into the why, and then when we have a clear message in mind, we can create compelling advertisements built around your strengths to deliver high converting campaigns.
When someone types “NDIS support near me”, or any other search phrase relevant to your business into Google, you want to be right at the top of the search results. We run targeted search ads that help you show up at the top, not buried beneath the competition. It’s a simple way to get noticed by the people who are actively looking for your services.
We run targeted campaigns, using interesting video and static ads that inform, educate, and build trust within your community. We can generate leads by showing your business and your ads to thousands of people nearby, and help you turn absolute strangers into loyal clients.
You can’t just wait around for referral partners to find you. We’ll proactively introduce your business to the right contacts to help you build a strong referral network. Using a powerful 3-pronged approach, we reach out to Support Coordinators, Plan Managers, and complementary providers who refer participants or collaborate to fill service gaps.
Radio can be a powerful way to build local awareness, especially in regional or tight-knit communities. We help you create clear, genuine ads that reflect who you are and what you offer, then get them on the air where your future participants, families, and referral networks are already listening.
“My experience with Steve from Participant Connect over the last year has been nothing short of fantastic. He is one of the only genuine people in the field and goes above and beyond to help. I could not recommend him or his company more!”
Maddi, Ethical Healthcare Group, Google Review
We don’t just understand the NDIS, our founder has lived and breathed it. With experience in the NDIS, we can articulate your story and services to participants in the most relatable way.
Steve is a Registered Nurse with experience working in both a hospital setting and as a community nurse with NDIS participants. He has turned his knowledge into action and has helped hundreds of NDIS providers succeed in their new businesses. You won’t find another agency with his expertise or industry knowledge.
We only work with NDIS providers to bring you the most tailored marketing strategies that connect you with NDIS participants in your area looking for your specific services.
You won’t find your average marketing agency with us. We haven’t just decided to “expand” into the NDIS, like all those other agencies. We exist to only work with NDIS providers.
Every month, thousands of Australians search Google for NDIS providers in their area. But the businesses that appear in the top 3 results get the most attention—often five to ten times more clicks than anyone else.
When we advertise your business on Google, we help secure one of those top spots by targeting the best keywords for your services. That way, when someone nearby searches for what you offer, your business is one of the first they see, and the most likely to get the enquiry.
Support Coordinators, Plan Managers, and even other providers can all be valuable referral contacts. While Support Coordinators and Plan Managers refer participants every day, other providers often come across needs they don’t deliver themselves, creating the perfect opportunity to refer to you.
By building these relationships, you become their go-to when they need someone to fill a service gap. We help make these connections happen by getting your business in front of the right people and giving them a clear reason to refer to you.
Participant Connect is an NDIS specific marketing agency, the first in Australia in fact. We have been working exclusively with providers looking to connect with more participants for over 3 years now, and have been fortunate enough to help participants find the support they need.
It depends; are you looking to grow your business? If so, marketing will be a key element of your ability to find new participants to work with. Even if you already have enough participants signed on with you, marketing can help you build stronger connections to your community and ensure long term success.
Absolutely! You can work as an unregistered provider with self and plan managed participants. Please let us know your registration status so we can help you find suitable participants to work with.
The time it takes to see results from NDIS marketing can vary depending on several factors, including the strategies used, the target audience, and the current state of your online presence as well as demand for your services in your area. Generally, you might start noticing some initial improvements in visibility and engagement within a few weeks. However, more significant results, such as an increase in enquiries or participant sign-ups, often take a few months of consistent effort.
NDIS marketing is a long-term investment, and building trust and awareness in the community requires ongoing attention. By focusing on high-quality content, targeted advertising, and effective communication with your audience, you can gradually see more substantial and lasting results.
Yes we do! We have completed over 300 NDIS websites (and counting…).
Every site is built with participants in mind, but also easy for families, carers, Support Coordinators, and Plan Managers to navigate. We focus on clear service information, mobile-friendly layouts, and smart design choices that guide people to take action.
All our websites are accessibility friendly that let users adjust things like text size, contrast, and more, so your website works for more people, without overcomplicating the design.
Whether you need a full site or just a landing page for your next campaign, we’ll help you create something that looks good, loads fast, and does exactly what you need it to do.
The two most important tools for your online presence are:
a website that explains who you are, what you offer, and why someone should choose you; and
a landing page designed specifically for your marketing campaigns.
Your website is where participants, families, and professionals go to learn about your services, get a feel for your approach, and decide if you’re the right fit. Your landing page, on the other hand, is built for one purpose; converting ad clicks into enquiries. It’s focused, distraction-free, and tailored to the exact offer or message in your campaign.
If you’re missing one (or both), we can help. We’ll create a website that works for your audience and a landing page that drives real results.
Social Media Marketing
We all know social media is a powerhouse, and there are hundreds of thousands of participants and their families who use it every day.
By creating engaging content that explains your business,
and paying Facebook and Instagram a little bit of money to target the campaign to people in your community who may be interested in your services, we can generate a huge amount of brand awareness and enquiries for your services.